Bibliography
16 Personalities. (n.d.). Free personality test. Retrieved December 5, 2022 from https://www.16personalities.com/free-personality-test
Ababat, V., Asis, J., Bonus, M. DePonte, C., & Pham, D. (n.d.). Multidisciplinary rounds in various hospital settings. RN Journal. Retrieved November, 6, 2022, from https://rn-journal.com/journal-of-nursing/multidisciplinary-rounds-in-various-hospital-settings
Agency for Healthcare Research and Quality. (2013, June). Strategy 61: Shared Decision-making. https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6i-shared-decisionmaking.html
Agency for Healthcare Research & Quality (AHRQ). (2014). The SHARE Approach: Essential Steps of Shared Decision Making. Retrieved from www.ahrq.gov/shareddecisionmaking. (AHRQ Pub. No. 14-0026-2-EF).
Agency for Healthcare Research and Quality (AHRQ). (2014). TeamSTEPPS fundamentals course. Retrieved from https://www.ahrq.gov/teamstepps/instructor/fundamentals/module4/slleadership.html
Agency for Healthcare Research and Quality. (2014, October). Team Assessment Questionnaire. https://www.ahrq.gov/teamstepps/longtermcare/sitetools/tmassess.html
Agency for Healthcare Research and Quality. (2017, May). CUS tool: Improving communication and teamwork in the surgical environment module. [AHRQ Pub. NO. 16(17)-0019-02-EF]. Retrieved November 11, 2022, https://www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/cus-tool.html
Agency for Healthcare Research and Quality (2019, November). SHARE Approach Video. https://www.ahrq.gov/health-literacy/professional-training/shared-decision/tools/video.html
Agency for Healthcare Research and Quality. (September 2020). Use the Teach-Back Method: Tool #5. Retrieved October 28, 2022, from https://www.ahrq.gov/health-literacy/improve/precautions/tool5.html
Agency for Healthcare Research and Quality. (n.d.). Pocket guide: TeamSTEPPS. Team strategies and tools to enhance performance and patient safety. [Publication: 14-0001-2]. Retrieved November 11, 2022, from https://www.ahrq.gov/teamstepps/instructor/essentials/pocketguide.html
Alston, C., Berger, Z., Brownlee, S., Elwyn, G., Fowler, F. J., Hall, L. K., Montori, V. M., Moulton, B., Paget, L., Haviland-Shebel, B., Singerman, R., Walker, J., Wynia, M. K., & Henderson, D. (2014). Shared decision-making strategies for best care: Patient decision aids. NAM Perspectives. Discussion Paper, National Academy of Medicine, Washington, DC https://doi.org/10.31478/201409f
Antai-Otong, D. (2007). Nurse-client communication: A lifespan approach. Sudbury, MA: Jones & Bartlett
Assessment Technologies Institute (ATI). (2016). Chapter 2: The interprofessional team. Fundamentals for Nursing: Review Module Edition 9.0. Assessment Technologies Institute LLC.
Atrain Education (2022). California: Ethical Decisions in Physical Therapy. Retrieved November, 01, 2022 from, https://www.atrainceu.com/
Bawany, S. (2022). Leading high performance teams for a disruptive and digital-driven workplace. Retrieved November 5, 2022 from, https://www.disruptiveleadership.institute/team-effectiveness/
Bedwell, W. L., Ramsay, P. S., & Salas, E. (2012). Helping fluid teams work: A research agenda for effective team adaptation in healthcare. Translational Behavioral Medicine, 2(4), 504–509. https://doi.org/10.1007/s13142-012-0177-9
Berwick, D. M., Nolan, T. W., & Whittington, J. (2008). The triple aim: care, health, and cost. Health Affairs (Project Hope), 27(3), 759–769. https://doi.org/10.1377/hlthaff.27.3.759
Berwick. D. M. (2009). Don Berwick – What patient centered care really means. [Video]. YouTube. https://www.youtube.com/watch?v=SSauhroFTpk
Berwick, D. M. (2009). What ‘patient-centered’ should mean: Confessions of an extremist. Health Affairs, 28, (3/4), ProQuest, W555
Berwick, D. (2020). Moral determinants of health. Journal of the American Medical Association. 324(3), 225-226. https://doi.org/10.1001/jama/2020.11129
Brahm, E. (2003 September). Conflict Stages. Beyond Intractability. Eds. Guy Burgess and Heidi Burgess. Conflict Information Consortium, University of Colorado, Boulder. http://www.beyondintractability.org/essay/conflict-stages
Bridges, D. R., Davidson, R. A., Odegard, P. S., Maki, I. V., & Tomkowiak, J. (2011). Interprofessional Collaboration: Three Best Practice Models of Interprofessional Education. Medical Education Online, 16, 6035.
http://dx.doi.org/10.3402/meo.v16i0.6035
Brown, J., Lewis, L., Ellis, K., Stewart, M., Freeman, T. R., & Kasperski, M. J. (2011). Conflict on interprofessional primary health care teams–can it be resolved?. Journal of Interprofessional Care, 25(1), 4–10. https://doi.org/10.3109/13561820.2010.497750
Byrne, J. (2013). Conflict resolution in 6 easy steps. [Video]. YouTube. https://www.youtube.com/watch?v=DSGy5yvC0hM&t=26s
Cabello-De la Garza, A. B. (2021, May 06). Health equity + structural competency [PowerPoint slides]. http://beforeandbeyond.org/wp-content/uploads/2019/01/ABCD-presentation-Structural-Competency-2-21-18…pdf
Campbell, A. (2011, September 1). Collaboration is not the same thing as teamwork. https://hbr.org/2011/09/collaboration-is-misunderstood
Center for Disease and Prevention (2021, June 21). Social Determinants of Health, health equity, and vision loss. https://www.cdc.gov/visionhealth/determinants/index.html
Center for Health Interprofessional Practice at the University of Texas-Austin. (2022). Health care roles. Retrieved October 13, 2022, from https://healthipe.utexas.edu/health-care-roles
Charney, F. (2018, July 13). The role of teamwork and situational awareness in patient safety. Retrieved January 28, 2021, from https://www.mgma.com/resources/operations-management/the-role-of-teamwork-and-situation-awareness-in-pa
Clark, C. M. (2017). Clark Workplace Civility Index. In Clark, C. M. Creating and sustaining civility in nursing education (2nd ed.). Indianapolis, IN: Sigma Theta Tau International Publishing.
Communication Institute for Online Scholarship. (n.d.). The nature of conflict: Conflict resolution or conflict management. Retrieved February 8, 2021, from http://www.cios.org/encyclopedia/conflict/Cnature1.htm
Cossar, R., & Navarro, J. (2020, March 31). Tips for improving communication during video conferencing. Retrieved November 11, 2022, from https://www.psychologytoday.com/us/blog/spycatcher/202003/tips-improving-communication-during-video-conferencing
Creighton University. (2013, August 12). Case 001: A case for improvement. [Video]. YouTube. https://www.youtube.com/watch?v=KShd5XTHEKE
Creighton University. (2013, August 12). Case 001: Best practices. [Video]. YouTube. https://www.youtube.com/watch?v=lVc1YCz8Dz8&t=16s
Crosskeys Media, LLC. (2006, October, 5). Remaking American Medicine. Program 1: Silent killer. [TV series episode]. https://www.pbs.org/remakingamericanmedicine/index.html
(2011). Development and validation of the Interprofessional Collaborator Assessment Rubric (ICAR), Journal of Interprofessional Care, 25(5), 339-344, https://doi.org/10.3109/13561820.2011.589542
D’Amour, D., & Oandesan, I. (2005). Interprofessionality as a field of interprofessional practice and interprofessional education: An emerging concept. Journal of Interprofessional Care. 9 (Suppl 1), 8-20. https://doi.org/10.1080/13561820500081604. PMID: 16096142.
Department of Veterans Affairs. Veterans Health Administration. (2010, August 26). VA requests proposals for primary care education centers for excellence. Program Announcement, Washington, DC: Author. Retrieved April 9, 2011 from http://www.va.gov/oaa/rfp_coe.asp
devoschildrens. (2012). Bedside rounding at HDVCH. [Video]. YouTube. https://www.youtube.com/watch?v=scmL5tPF6Ac
Elwyn, G., Edwards, A., Gwyn, R., & Grol, R. (1999). Towards a feasible model for shared decision making: focus group study with general practice registrars. BMJ (Clinical Research ed.), 319(7212), 753–756. https://doi.org/10.1136/bmj.319.7212.753
Emanuel EJ, Emanuel LL. (1996, January, 15). What is accountability in health care? Annals of Internal Medicine, 24(2), 229-239. doi:10.7326/0003-4819-124-2-199601150-00007. PMID: 8533999. Retrieved October, 13, 2022 from https://www.acpjournals.org/doi/10.7326/0003-4819-124-2-199601150-00007?url_ver=Z39.88-2003&rfr_id=ori:rid:crossref.org&rfr_dat=cr_pub%20%200pubmed
Farmer, P. E., Nizeye, B., Stulac, S., & Keshavjee, S. (2006). Structural violence and clinical medicine. PLoS Medicine, 3(10), e449. https://doi.org/10.1371/journal.pmed.0030449
Fearless Culture Design. (n.d.). The start, stop, continue canvas. Retrieved November 14, 2022, from https://www.fearlessculture.design/blog-posts/the-start-stop-continue-feedback-exercise
Gittell, J. H. (2011). Relational coordination: Guidelines for theory, measurement and analysis. Waltham, MA: Brandeis University, 1.
Go2HR. (2021). Bullying v. conflict in the workplace. Retrieved February 5, 2021, from https://www.go2hr.ca/legal/workers-compensation/bullying-vs-conflict-in-the-workplace
Gordon, S. (2012). 11. On Teams, Teamwork, and Team Intelligence. In R. Koppel & S. Gordon (Ed.), First, do less harm: Confronting the Inconvenient Problems of Patient Safety (pp. 196-220). Ithaca, NY: Cornell University Press. https://doi.org/10.7591/9780801464072-012
Gryczan, L. (n.d.). 10 steps to de-escalate a conflict. Retrieved November 7, 2022, from http://mediationworks.tv/wp-content/uploads/2015/07/De-Escalating_Conflict.pdf
Hammick, M., Olckers, L., & Campion-Smith, C. (2009). Learning in interprofessional teams: AMEE Guide no 38. Medical Teacher, 31(1), 1–12. https://doi.org/10.1080/01421590802585561
Hardeman, R. R., Medina, E. M., & Kozhimannil, K. B. (2016). Structural Racism and Supporting Black Lives – The Role of Health Professionals. New England Journal of Medicine, 375(22):2113-2115. https://doi.org/10.1056/NEJMp1609535. Epub 2016 Oct 12. PMID: 27732126; PMCID: PMC5588700.
Harris, G. (2015). Five ways to de-escalate conflict. Retrieved November 7, 2022, from https://recoveringengineer.com/resolving-conflict/five-ways-to-de-escalate-a-conflict/
Health Research & Educational Trust. (2013, June). Becoming a culturally competent health care organization. Chicago, IL: Health Research & Educational Trust. Retrieved October 30, 2022 from http://www.hpoe.org/becoming-culturally-competent
Heathfield, S. M. (2012). 12 tips for team building. http://tlmerrill.pbworks.com/w/file/fetch/85213921/Heathfield%20-%20Twelve%20Tips%20for%20Team%20Building.pdf
Hiller, J., & Dunn-Jensen, L. M. (2013). Groups meet…teams improve: Building teams that learn. Journal of Management Education, 37(5), 704-733. https://doi.org/10.1177/1052562912459947
IHI Open School. (2022). Patient safety. Retrieved November 11, 2022, from https://www.ihi.org/education/ihi-open-school/Pages/courses-patient-safety.aspx
Institute for Healthcare Advancement (2022). Welcome to the Always Use Teach-back! Training Toolkit. Retrieved October 28, 2022, from http://www.teachbacktraining.org/home
Institute for Healthcare Improvement. (n.d.). Readiness for Interprofessional Learning Scale (RIPLS). Retrieved November 21, 2022, from https://www.ihi.org/education/ihiopenschool/Chapters/Documents/riplsquestionnaire19.pdf
Institute for Healthcare Improvement. (n.d.). SBAR Tool: Situation-Background-Assessment-Recommendation. Retrieved December 5, 2022, from https://www.ihi.org/resources/Pages/Tools/SBARToolkit.aspx
Institute for Manufacturing at Cambridge University. (2021, November 18). Belbin’s team roles. https://www.ifm.eng.cam.ac.uk/research/dmg/tools-and-techniques/belbins-team-roles/
Institute of Medicine. (2013). Interprofessional education for collaboration: Learning how to improve health from interprofessional models across the continuum of education to practice: Workshop summary. Washington, DC: The National Academies Press. https://doi.org/10.17226/13486
Institute of Medicine (US) Committee on Quality of Health Care in America, Kohn, L. T., Corrigan, J. M., & Donaldson, M. S. (Eds.). (2000). To err is human: Building a safer health system. National Academies Press (US). https://doi.org/10.17226/9728
Institute of Medicine (US) Committee on Quality of Health Care in America. (2001). Crossing the quality chasm: A new health system for the 21st century. National Academies Press (US). https://doi.org/10.17226/10027
Interprofessional Education Collaborative. (2016). Core competencies for interprofessional practice: 2016 update. Washington, D.C.: Author
Interprofessional Education Collaborative Expert Panel. (2011). Core competencies for interprofessional practice: Report of an expert panel. Washington, D.C.: Author
Janis, I. (1991). Groupthink. In E. Griffin (Ed.). A first look at communication theory (pp.235-246). New York: McGrawHill.
Janss, R., Rispens, S., Segers, M., & Jehn, K. (2012). What is happening under the surface? Power, conflict, and the performance of medical teams. Medical Education, 46, 838-849. https://doi.org/10.1111/j.1365-2923.2012.04322.x
Johnson, B. (1996). Polarity management: Identifying and managing unsolvable problems. Amherst, MA: HRD Press. ISBN: 0-87425-176-1
Josiah Macy Jr Foundation. (2011, February 16-17). Team-based competencies: Building a shared foundation for education and clinical practice [Conference Proceedings]. Washington, D.C. https://macyfoundation.org/publications/team-based-competencies-building-a-shared-foundation-for-education-and-clin
Kaini, B. K. (2017). Interprofessional team collaboration in health care. Global Journal of Medical Research: K Interdisciplinary. ISSN: 2249-4618
Kilmann Diagnostics. (2009). Take the Thomas-Killmann Conflict Mode Instrument (TKI). Retrieved December 5, 2022 from, https://kilmanndiagnostics.com/overview-thomas-kilmann-conflict-mode-instrument-tki/
King, S. (2009). Josie’s story: A mother’s inspiring crusade to make medical care safe. New York, NY: Grove Press.
Kocolowski, M. D. (2010, January). Shared leadership: Is it time for a change? Emerging leadership journeys [Internet], 3(1), 22-32. https://www.researchgate.net/publication/267978872_Shared_Leadership_Is_It_Time_for_a_Change
Kouzes, J. & Posner, B (2010). A prescription for leading in cynical times. Ivey Business Journal Online. Retrieved from http://search.proquest.com.ezproxy.gvsu.edu.
Kurylo, A. (2010). Teaching the difference between compromise and collaboration through trial and error. Communication Teacher, 24(1), 25-29. https://doi.org/10.1080/1740420903433440
Licensing and Regulatory Affairs. Bureau of Professional Licensing. State of Michigan. (2021, September 24). FAQs for implicit bias training: What is implicit Bias? [State of Michigan Public Health Code-General Rule 338.7001(c)] https://www.michigan.gov/lara/-/media/Project/Websites/lara/bpl/Shared-Files/Implicit-Bias-Training-FAQs.pdf
The Leadership Challenge. (2022). The five practices of Exemplary Leadership Model. Retrieved November 21, 2022, from https://www.leadershipchallenge.com/research/five-practices.aspx
LeadershipIQ. (2022, January 03). Communication styles quiz and research: Which of these different communication styles do you use? https://www.leadershipiq.com/blogs/leadershipiq/39841409-quiz-whats-your-communication-style
Levknecht, L. (2013, January 8). Using “polarity thinking’ to achieve sustainable positive outcomes. Retrieved February 5, 2021, from https://www.elsevier.com/connect/using-polarity-thinking-to-achieve-sustainable-positive-outcomes
Life Cycle Engineering (LCE). (n.d.). Team charters: What are they and what’s their purpose? Retrieved December 4, 2022, from https://www.lce.com/Team-Charters-What-are-they-1219.html
London School of Business. (2012, June 28). Conflict resolution in teams. [Video]. YouTube. https://www.youtube.com/watch?v=CLfpUe7SxeE
Lytle, T. (2015, July 13). How to resolve workplace conflict. https://www.shrm.org/hr-today/news/hr-magazine/pages/070815-conflict-management.aspx
Marmot, M. (2018). Social Determinants of Health in Primary Care team-based approach for advancing health. Retrieved November 5, 2022 from, https://www.aafp.org › patient_care › team-based-approach
Martin, N. & Montagne, R. (Hosts). (2017, December 7). Black mothers keep dying after giving birth. Shalon Irvings’ story explains why. NPR. https://www.npr.org/2017/12/07/568948782/black-mothers-keep-dying-after-giving-birth-shalon-irvings-story-explains-why
McAdam, E. (2019, August 22). Crucial Conversations book summary: How to make it safe to talk about anything. [Video]. YouTube. http://www.youtube.com/watch?v=nrfjYwY5SSE
McGinniss, S. (n.d.). IPE elearning resources: The Maria Garcia series. Retrieved November 11, 2022, from https://ipelab.commons.gc.cuny.edu/ipe-elearning-resources/
Metzl, J. M., & Hansen, H. (2014). Structural competency: theorizing a new medical engagement with stigma and inequality. Social Science and Medicine, 1982 (103), 126–133. https://doi.org/10.1016/j.socscimed.2013.06.032
Neff, J., Holmes, S. M., Knight, K. R., Strong, S., Thompson-Lastad, A., McGuinness, C., Duncan, L., Saxena, N., Harvey, M. J., Langford, A., Carey-Simms, K. L., Minahan, S. N., Satterwhite, S., Ruppel, C., Lee, S., Walkover, L., De Avila, J., Lewis, B., Matthews, J., & Nelson, N. (2020). Structural Competency: Curriculum for Medical Students, Residents, and Interprofessional Teams on the Structural Factors That Produce Health Disparities. MedEdPORTAL : The Journal of Teaching and Learning Resources, 16, 10888. https://doi.org/10.15766/mep_2374-8265.10888
MindTools. (2018). Forming, storming, norming, performing: Tuckman’s Model for nurturing a team to high performance. Retrieved November 12, 2022, from https://www.mindtools.com/pages/article/newLDR_86.htm
MindTools. (2021, June 20). How good are your communications skills? Speaking, listening, writing, and reading effectively. https://www.mindtools.com/pages/article/newCS_99.htm
MindTools. (n.d.). Decision-making: How to make better decisions. Retrieved November 12, 2022, from https://www.mindtools.com/pages/main/newMN_TED.htm
MindTools Content Team. (n.d.). How to work with irritating people: How to deal with minor but persistent irritating behavior. Retrieved November 12, 2022, from https://www.mindtools.com/pages/article/irritating-people.htm
Mitchell, P., Wynia, M., Golden, R., McNellis, B., Okun, S., Webb, C. E., Rorhrbach, V., & Von Kohorn, I. (2012). Core principles and values of effective team-based health care. Discussion Paper, Washington, DC: Institute of Medicine.
National Learning Consortium [HealthIT.gov] (2013, December). Shared decision-making factsheet. Retrieved November, 6, 2022 from, https://www.healthit.gov/sites/default/files/nlc_shared_decision_making_fact_sheet.pdf
Nelson, S., Tassone, M., & Hodges, B. D. (2014). Creating the health care team of the future. Ithaca, NY: Cornell University Press. ISBN: 978-0-4014-5300-7
O’Daniel, M., & Rosenstein, A. H. (2008). Professional communication and team collaboration. In: Patient safety and quality: An evidence-based handbook for nurses. Hughes, R. G. (ED.). Rockville, MD: Agency for Healthcare Research and Quality
Office of Human Resource Development (2017). About conflict. Retrieved November 8, 2022, from https://www.talent.wisc.edu/home/HideATab/LeadershipManagementDevelopment/ConflictResolution/AboutConflict/tabid/154/Default.aspx
O’Leary, K. J., Wayne, D. B., Haviley, C., Slade, M. E., Lee, J., & Williams, M. V. (2010). Improving teamwork: Impact of structured interdisciplinary rounds on a medical teaching unit. Journal of General Internal Medicine, 25(8), 826-832. https://doi.org/10.1007/s11606-010-1345-6
OpenNotes. (n.d.). Patients and clinicians on the same page. Retrieved November, 11, 2022, https://www.opennotes.org/
Ottawa Hospital Research Institute. (2022, October 18). Patient Decision Aids. Retrieved November 12, 2022, from https://decisionaid.ohri.ca/
Overton, A. R., & Lowry, A. C. (2013, December). Conflict management: Difficult conversations with difficult people. Clinics in Colon and Rectal Surgery, 26(4), 259-264. https://doi.org/10.1055/s-0033-1356728
PACERS Civility Toolkit. (2015). Incivility and bullying in healthcare “Overview” Video 1 of 3. [Video]. YouTube. https://www.youtube.com/watch?v=4DOQ593cHfE
PACERS Civility Toolkit. (2015). Incivility and bullying in healthcare “Approach to respectful conversations” Video 2 of 3. [Video]. YouTube. https://www.youtube.com/watch?v=WbP3O_UC1LE
PACERS Civility Toolkit. (2015). Incivility and bullying in healthcare “Practice vignettes” Video 3 of 3. [Video]. YouTube. https://www.youtube.com/watch?v=t8XddfSddzU
Papdopoulos, I., Shea, S., Taylor, G., Pezzella, A. & Foley, L. (2016). Developing tools to promote culturally competent compassion, courage, and intercultural communication in healthcare. Journal of Compassionate Health Care, 3(2). https://doi.org/10.1186/s40639-016-0019-6
Patterson, K., Grenny, J., McMillan, R., & Switzler, A. (2002). Crucial conversations: Tools for talking when stakes are high. New York, NY: McGraw-Hill. ISBN 0071415831
Picker Institute. (2022, March 26). The Picker principles of person-centered care. https://picker.org/who-we-are/the-picker-principles-of-person-centred-care/
Potter, P. A., Perry, A. G., Stockert, P. A., & Hall, A. M. (2022). Fundamentals of Nursing (11th ed.). St. Louis: Elsevier. ISBN: 9780323810340
Psycho Tests. (2022). Conflict mode questionnaire. Retrieved October 15, 2022, from https://psycho-tests.com/test/conflict-mode
Relational Coordination Collaborative. (2022, February 19). What is RC?-Relational Coordination. https://relationalcoordination.org/what-is-rc/
ResolvingConflict. (2010). Conflict resolution: Resolve conflict by changing belief. [Video]. YouTube. https://www.youtube.com/watch?v=z5u3UIP13bc
Rose, K. (2021, December 15). Roles and responsibilities: Why defining them is important. Retrieved October 13, 2022, from https://www.betterup.com/blog/roles-and-responsibilities-why-define-them
Salas, E.,, Benishek, K., Gregory, M., Hughes, A., Marlow, S., Lacerenza, C., Zajac, S., Rosenfield, S., Newell, M. Hodges, K., Sheras, P., DuPaul, G., Subotnik, R., & Lee, G. M. (2021, January 25). Mutual support [PowerPoint slides]. https://www.apa.org/education-career/k12/support-instructor-script.pdf
(2011) Development and pilot testing of the Collaborative Practice Assessment Tool (CPAT), Journal of Interprofessional Care, 25(3), 189-195, https://doi.org/10.3109/13561820.2010.532620
Skelly, C. L., Hall, C. A., & Risher, C. R. (2020). Shared decision making and patient centered care. https://www.myamericannurse.com/shared-decision-making-and-patient-centered-care/
Starfield B. (2011, Spring). Is patient-centered care the same as person-focused care? The Permanente, 15(2):63-9. https://doi.org/10.7812/TPP/10-148. PMID: 21841928; PMCID: PMC3140752.
Sundeen, S., DeSalvo-Rankin, E., Stuart, G. & Cohen, S. (1998). Nurse-client interaction: Implementing the nursing process. St. Louis, MO: Mosby.
TED. (2013). Eric Dishman: Health should be a team sport. [Video]. YouTube. https://www.youtube.com/watch?v=VT3XyORCFDA&t=56s
TED (2015). Barry Posner: Why credibility is the foundation of leadership [Video]. TEDxUniversityofNevada. Retrieved from https://www.youtube.com/watch?v=QmMcSBQvQLQ
TED. (2014, October 14). Implicit bias-How it effects us and we push through/Melanie Funchess. [Video]. YouTube. https://www.youtube.com/watch?v=Fr8G7MtRNlk
TED. (2018, May 30). Collaboration in healthcare: The journey of an accidental expert?-Joy Doll. [Video]. YouTube. https://www.youtube.com/watch?v=qOV-5h0FpAo
TED. (2019, January 17). Why values matter/Jan Stasssen/TEDxMunchen. [Video]. YouTube. https://www.youtube.com/watch?v=_a1Fc6nwpks
Thompson, L. L. (2011). Chapter 1. Teams in organizations: Facts and myths. In L. L. Thompson (Ed.), Making the Team: A guide to managers (3rd ed.). Upper Saddle River, NJ: Pearson/Prentice Hall. http://leighthompson.com/images/books/MTT3Ed_Ch1_Web_Final.pdf ISBN 9780131861
Tuckman, B. W (1965). Developmental sequence in small groups. Psychological Bulletin, 63(6), 384–399. https://doi.org/10.1037/h0022100. PMID 14314073
UCSF IPE Program (2016). Module 4. Segment 1: Conflict in the health care setting. [Video]. YouTube. https://www.youtube.com/watch?v=SKuEsaoB9jg
UCSF IPE Program (2016). Module 4. Segment 2: Understanding conflict response styles. [Video]. YouTube. https://www.youtube.com/watch?v=3N6ZTF0BXFI
UCSF IPE Program. (2016). Module 4. Segment 3: How to respond to conflict? A 3-step framework. [Video]. YouTube. https://www.youtube.com/watch?v=tz_huZprSjo
UCSF IPE Program. (2016). Module 4. Segment 4: Effective communication skills for engaging conflict. [Video]. YouTube. https://www.youtube.com/watch?v=aSvq282bQXE
UCSF IPE Program. (2016). Module 4. Segment 5: The role of an apology in rebuilding relationships. [Video]. YouTube. https://www.youtube.com/watch?v=k8-rdlILHuk
USCF IPE Program. (2016). Module 4. Segment 6: Basic negotiation skills. [Video]. YouTube. https://www.youtube.com/watch?v=8XH_lsWSwII
University of St. Augustine for Health Sciences. (2020, February). The importance of effective communication in nursing. https://www.usa.edu/blog/communication-in-nursing/
University of Leicester. (2010, March 8). Inter-Professional Team Work. [Video]. YouTube. https://www.youtube.com/watch?v=Fh7tIr4Tl1o&t=303s
University of Oklahoma Human Resources. (2022, September 6). What is workplace conflict? Retrieved November 7, 2022, from https://hr.ou.edu/managers-hr-payroll-coordinators/managing-employees/conflict-resolution
University of Toronto (2018, January 15). Interprofessional Care Competency Framework and Team Assessment. http://www.ipe.utoronto.ca
Wamsley, M. (2015, June 5). What makes a team, teams and teamwork? [Video]. YouTube. from http://www.youtube.com/watch?v=Tzu0YarSUEc
Watt, K., Abbott, P., & Reath, J. (2016). Developing cultural competence in general practitioners: an integrative review of the literature. BMC Family Practice, 17(158). https://doi.org/10.1186/s12875-016-0560-6
Weller, J., Boyd, M., & Cumin, D. (2014). Teams, tribes and patient safety: overcoming barriers to effective teamwork in healthcare. Postgraduate medical journal, 90(1061), 149–154. https://doi.org/10.1136/postgradmedj-2012-131168
Wesorick, B. (1996). A journey from old to new relationships in the work setting. Grand Rapids, MI: Practice Field Publishing. ISBN: 09648264-1-0
Wesorick, B. (2016). Polarity thinking in healthcare: The missing link to achieve transformation. Amherst, MA: HRD Press. ISBN 978-1-61014-406-3
Wesorick, B., & Doebbeling, B. (2011). Lessons from the field: the essential elements for point-of-care transformation. Medical Care, 49 Suppl, S49–S58. https://doi.org/10.1097/MLR.0b013e3182239331
Wesorick, B., & Shiparski, L. (1997). Can the human being thrive in the workplace? Dialogue as a strategy of hope. Grand Rapids, MI: Practice Field Publishing. ISBN: 09648264-3-7
Wesorick, B., Shiparski, L., Wyngarden, K., & Troseth, M. (1998). Partnership council field book-Strategies and tools for co-creating a healthy work place. Grand Rapids, MI: Practice Field Publishing. ISBN 10: 0964826445
Wharton, K., & Lieu, D. (2019, December 7). Structural competency: A framework to analyze and address social determinants of health and health disparities [Slide presentation]. SCPHCA SEA Retreat, Myrtle Beach, SC.
Woods, J. A., Jackson, D. J., Ziglar, S., & Alston, G. L. (2011). Interprofessional communication. Drug Topics, 155(8), 42-53.
World Health Organization. (2010). Framework for action on interprofessional education and collaborative practice: A framework-driven approach. Geneva: Author. https://apps.who.int/iris/handle/10665/70185
World Health Organization. (n.d.). Patient safety curriculum guide. Topic 4: Being an effective team player [PowerPoint slides]. Retrieved November 12, 2022, https://cdn.who.int/media/docs/default-source/patient-safety/curriculum-guide/resources/ps-curr-teach-guides/topic-04_being-an-effective-team-player_teaching-slides.pdf?sfvrsn=57b7a95_9
Yen, P. H., Leasure, A. R. (2019). Use and effectiveness of the Teach-Back Method in patient education and health outcomes. Federal Practitioner, 36(6), 284-289. PMID: 31258322; PMCID: PMC6590951. Retrieved October 28, 2022, from https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6590951/